Privacy Policy

What we collect

We collect the following information from you:

• Email address (for account authentication and communication)
• Customer interview transcripts that you upload
• Analysis outputs that we generate from your transcripts

How we use it

We use your data to:

• Provide the synthesis service that delivers analysis results
• Manage your account and subscription
• Communicate with you about service updates and billing

Data storage

All data is stored securely in Supabase with encryption at rest. Your transcripts are used solely for generating analysis results and are not used to train AI models. We do not retain or share your transcript data with third parties for training purposes.

Third parties

We work with the following third-party services to operate our platform:

• Stripe — for payment processing
• Anthropic Claude API — for analysis generation (data is not retained for training)
• Supabase — for secure data storage and authentication

Your rights

You have the right to:

• Delete all your data at any time from the Settings page
• Request a copy of your personal data
• Opt out of marketing communications

For any data-related requests, please email us at muhammedalialliu@focuslyhq.com

Contact

If you have any questions about this Privacy Policy or our data practices, please contact us at muhammedalialliu@focuslyhq.com